The ITSM community is migrating towards a new certification scheme (version 2 to version 3) for ITIL®. This may seem confusing but it isn’t because similar to any other product/service the ultimate goal is to find the right solution for you or your client’s organization.

What are the key differences between v2 and v3?

Version 3 is an extension of v2 that recognizes processes must be aligned to business goals to achieve success. Most of the best practices from previous versions of ITIL remain the same and are still valid.

The ITIL Qualification Scheme has been approved!

	ITIL® Qualification Scheme
	Diagram of approved Scheme
	Press Release Announcement

Which version should my organization or client select?

	Currently there are two routes you may embark upon to receive your certification. Which of these routes you select is really based upon what you need to get from the process.
	Other considerations should be the amount of resources you or your company has already invested in v2. If it is minimal then we recommend v3. If you have already invested and it is meeting your current needs then v3 would be a future consideration.
	For companies who already have invested in ITIL then why not consider a bridging course for all employees? To find a training provider that offers the V3 bridging course click on training providers

For additional information visit the information technology professionals web site at http://www.itSMF.ca.
To discover what other IT professionals are saying about ITIL 2 and 3 visit http://www.itilcommunity.com/index.php.

If you would like to enroll in an ITIL® course click here to go to our on-line registration database

To review exam requirements follow this link.
To select a training provider follow this link.

ITIL v. 2 Certification Path

We continue to provide until the three certificates in IT Service Management, Foundation, Practitioner and Manager.