LCS is proud to be able to provide both training organizations and exam candidates the ability to register for exams online. Our new Exam Registration Program is called Loyalist Certification Management System or LCMS.

May 29, 2008 - The following is an excerpt from a recent email received by the LCS Director
Dear Julia, I would like to recognize Donna (order desk) for her exceptional customer service. She was willing and able to help me out with my last minute requests. She went out of her way to make sure that the provision of our exams met my expectations. I just wanted to make sure that I properly recognize Donna for her exceptional and friendly customer service.

Sincerely, Holly Denman, Allstate Insurance

Orders from the LCS Orders Desk

NO more EXAMS for you …UNLESS your training company is ACCREDITED through LCS.
You can’t order exams from us after January 1, 2008. To become accredited email, accreditation@loyalistc.on.ca

How important are proctors to your training business?

Ah, we think very! Not only do we think it — we practice it — you know the ITIL way
— PLAN-DO-CHECK-ACT.

LCS Proctors receive free proctor training, a direct line to an LCMS (our online registration system) expert and required tools at exam time to ensure everyone has a smooth exam experience.
Proctors play an integral part of our supply chain.

We DARE YOU to take the PROCTOR CHALLENGE.

Ask any proctor who is their preferred ITIL® Examination Centre — we have ensured it is Loyalist Certification Services.

Exam Marks Guaranteed in 48 hours! (2 business days)

How great is this — you write the exam* any where in the world and depending on whether it is shipped or web based as soon as our team receives it the exam marks can be retrieved by the exam candidate using our online registration system, LCMS within 48 hours.**

Order a couple of EXTRA exams. Why?

	It doesn’t cost any more if they aren’t used.
	It costs $50 to ship additional exams.
	We aren’t able to fax or photocopy exams to meet additional unexpected enrollment.

Candidate IDs

Every candidate receives a unique identification number when they register to write a Foundation exam. This id is required to write any additional exams. It is located on both the v2 and v3 certificates under the signature field.

Does LCS offer web based exams? (as of February 26)

Yes, we provide this option for the following exams, v2 Foundation, all v2 Practitioner,
v3 Foundation and v3 Bridge Foundation.

For additional information please contact exams@loyalistc.on.ca.

Remember this option must be ordered 15 business days in advance.
Some of our clients use this method for rewriting an exam.

Time Requirement for Ordering Exams (Proctor vs. Trainer Led Exam Sessions)

APMG permits for trainers to proctor exam sessions.
LCS provides ATOs with this option as long as they have received a FREE 30 minute proctor training course from LCS.

Trainer Led vs Proctor Led

* Trainer must have received Proctor training already from Loyalist Certification Services